PRIVACY STATEMENT

Woodhaven National Bank recognizes that our customers and others visiting our web site have an expectation of privacy in their dealings with us. We have the highest regard for the privacy of our customers and, as a result, we safeguard the privacy of users of our web site, just as we do throughout the rest of our business. The following covers the circumstances in which we will collect, maintain, and use any information you may provide to us online.

This includes information you provide to us when you apply or enroll in any of our accounts or services, when you use Internet Banking, when you use any of our online planners or financial tools or when you send us email.

Notice of Your Financial Privacy Rights
We, our, and us means Woodhaven National Bank.

This is our privacy notice for our customers. When we use the words "you" and "your" we mean the following types of customers:

• All of our consumer customers who have a continuing relationship with us, such as:
  • Deposit account
  • Loan account
  • Safe deposit box

We will tell you the sources for nonpublic personal information we collect on our customers. We will tell you what measures we take to secure that information.

We first define some terms.

Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records.

An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control.

A nonaffiliated third party is a company that is not an affiliate of ours.

The Information That We Collect

We collect nonpublic personal information about you from the following sources:

• Information we receive from you on applications or other forms
• Information about your transactions with us
• Information about your transactions with nonaffiliated third parties
• Information from a consumer reporting agency

Information We Disclose About You

We do NOT disclose any nonpublic personal information about you to anyone, except:

• As permitted by law
• To effect, administer or enforce a transaction you requested
• Should you request or authorize that the information be revealed.

The Confidentiality, Security and Integrity of Your Nonpublic Personal Information

We restrict assess to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Nonpublic Personal Information and Former Customers

We do not disclose nonpublic personal information about former customers, except as:

• Permitted by law
• To effect, administer or enforce a transaction you requested
• Should you request or authorize that the information be revealed.

Disclosing Our Privacy Commitment to You

We want you to understand our commitment to personal privacy of our use of information. For this reason, we have prepared these Privacy Principles.

If you have any reason to believe that your personal information retained at Woodhaven National Bank is incorrect, please call us at (817) 496-6700. We will investigate the problem and, if appropriate, update the Bank's records.

Please Note:
For stop payments on checks, lost or stolen ATM/Check Cards, or other urgent needs requiring an immediate response, please call (817) 496-6700. Customer service is available Monday through Friday 8:30am to 4:00pm.

Back to Top